Support matched to needs, goals and risk
People with psychosocial disability, complex mental health needs, reduced daily living capacity, social isolation or changing support needs.
Specialist service
Psychosocial Recovery Coaching
Recovery coaching that supports stability, confidence and community connection.
Person-centred and culturally respectful
Nogap’s model is person-centred, trauma-informed, recovery-oriented and culturally safe. Referrals are reviewed for support needs, consent, current services, location, urgency and any clinical or safety considerations before commencement.
Services included
What this pathway can include
The exact support mix depends on participant goals, funding, consent, documentation and workforce suitability.
Practical supports
- Recovery planning linked to participant goals and NDIS plan outcomes
- Capacity building for daily routines, appointments, relationships and community access
- Support to understand triggers, strengths, early warning signs and practical coping strategies
- Coordination with families, support coordinators, clinicians and community services
- Safety-aware referral pathways where risk, distress or escalation concerns are present
What good support should improve
- Clearer recovery goals and practical weekly support routines
- Improved engagement with services, appointments and community activities
- More confidence for participants, families and professional referrers
Who can refer
Participants, families, hospitals, GPs, support coordinators, allied health teams, justice agencies, veteran organisations and government services can refer through the online referral pathway.
Referral process
Simple pathway from enquiry to commencement
Referral
Submit the online form, call the team or send supporting documents through the referral portal.
Triage
The team reviews eligibility, urgency, risk, support needs, documents and service location.
Planning
Nogap confirms next steps, consent, service agreement needs and staff matching.
Commencement
Supports begin after onboarding, documentation and agreed service arrangements are in place.
Frequently asked questions
Psychosocial Recovery Coaching FAQs
Who can refer for psychosocial recovery coaching?
Participants, families, support coordinators, GPs, mental health teams and community organisations can make a referral.
Is this the same as clinical therapy?
No. Recovery coaching is capacity-building and coordination support. It can work alongside clinical mental health treatment.
Can Nogap support complex psychosocial presentations?
Yes. Referrals are triaged to understand goals, current supports, risk factors and workforce matching needs.
Make a referral
Need psychosocial recovery coaching in Perth or regional WA?
Use the referral pathway to share participant details, consent, urgency, risk information and supporting documents. For urgent safety concerns, contact emergency or crisis services first.