Support matched to needs, goals and risk
Participants who require high intensity daily personal activities, clinical oversight, trained support workers or careful risk management.
Specialist service
High Intensity Supports
High intensity supports delivered with training, supervision and clinical governance.
Person-centred and culturally respectful
Nogap’s model is person-centred, trauma-informed, recovery-oriented and culturally safe. Referrals are reviewed for support needs, consent, current services, location, urgency and any clinical or safety considerations before commencement.
Services included
What this pathway can include
The exact support mix depends on participant goals, funding, consent, documentation and workforce suitability.
Practical supports
- Complex bowel care and continence-related support pathways
- Enteral feeding, dysphagia support and mealtime risk awareness
- Urinary catheter, seizure and tracheostomy support pathways
- Staff competency checks, supervision and incident escalation processes
- Care planning aligned with clinical recommendations and participant consent
What good support should improve
- Safer support delivery for complex daily activities
- Clear workforce training and supervision expectations
- Improved confidence for families, clinicians and referrers
Who can refer
Participants, families, hospitals, GPs, support coordinators, allied health teams, justice agencies, veteran organisations and government services can refer through the online referral pathway.
Referral process
Simple pathway from enquiry to commencement
Referral
Submit the online form, call the team or send supporting documents through the referral portal.
Triage
The team reviews eligibility, urgency, risk, support needs, documents and service location.
Planning
Nogap confirms next steps, consent, service agreement needs and staff matching.
Commencement
Supports begin after onboarding, documentation and agreed service arrangements are in place.
Frequently asked questions
High Intensity Supports FAQs
What are high intensity supports?
They are supports involving higher risk daily personal activities that require appropriate training, documentation and supervision.
Does Nogap review risk before commencement?
Yes. Referrals are triaged to understand clinical instructions, support needs, documents and escalation pathways.
Can documents be uploaded with the referral?
Yes. The referral pathway includes supporting document upload options.
Make a referral
Need high intensity supports in Perth or regional WA?
Use the referral pathway to share participant details, consent, urgency, risk information and supporting documents. For urgent safety concerns, contact emergency or crisis services first.