Support matched to needs, goals and risk
Participants who want support to access appointments, activities, local services, social opportunities, cultural connection or everyday community routines.
Specialist service
Community Access
Practical support to participate, connect and build confidence in the community.
Person-centred and culturally respectful
Nogap’s model is person-centred, trauma-informed, recovery-oriented and culturally safe. Referrals are reviewed for support needs, consent, current services, location, urgency and any clinical or safety considerations before commencement.
Services included
What this pathway can include
The exact support mix depends on participant goals, funding, consent, documentation and workforce suitability.
Practical supports
- Support to attend appointments, activities, education or community services
- Capacity building for travel, communication, planning and daily routines
- Social participation, confidence-building and relationship-based support
- Culturally respectful and trauma-informed engagement
- Coordination with families, support coordinators and other providers
What good support should improve
- Greater independence and confidence in everyday community settings
- Improved participation, routine and social connection
- Flexible support aligned with participant goals and preferences
Who can refer
Participants, families, hospitals, GPs, support coordinators, allied health teams, justice agencies, veteran organisations and government services can refer through the online referral pathway.
Referral process
Simple pathway from enquiry to commencement
Referral
Submit the online form, call the team or send supporting documents through the referral portal.
Triage
The team reviews eligibility, urgency, risk, support needs, documents and service location.
Planning
Nogap confirms next steps, consent, service agreement needs and staff matching.
Commencement
Supports begin after onboarding, documentation and agreed service arrangements are in place.
Frequently asked questions
Community Access FAQs
What does community access include?
It can include support to attend appointments, community activities, social connection opportunities, learning and everyday routines.
Can support be culturally respectful?
Yes. Support planning should respect culture, identity, family, preference and community connection.
Can support coordinators refer?
Yes. Support coordinators can refer participants through the online referral pathway.
Make a referral
Need community access in Perth or regional WA?
Use the referral pathway to share participant details, consent, urgency, risk information and supporting documents. For urgent safety concerns, contact emergency or crisis services first.