High intensity support explained

High intensity supports are disability supports that may involve greater risk, specialist training, clinical direction or detailed support plans. They should be delivered by appropriately trained workers under clear governance and escalation arrangements.

Examples of high intensity support needs

• Complex bowel care
• Enteral feeding
• Dysphagia support
• Tracheostomy care
• Urinary catheter management
• Seizure management
• Medication support where authorised

What helps safe service delivery

Safe support usually requires current plans, training records, clinical instructions, risk information, emergency guidance and clear consent. Providers need to understand what support is required, who has authorised it and how incidents or changes should be escalated.

How Nogap Healthcare approaches high intensity referrals

Nogap Healthcare reviews the participant’s needs, documentation, risk, workforce capability and clinical governance requirements before supports commence. This article is general information and does not replace clinical advice.